Vehicle Use

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	New users need to make a fleet profile at https://ilstu.agilefleet.com/fleetcommander_net/Organization/Registration/Index Our goal is to make the process of requesting reservations and checking or updating those requests as simple as possible. A basic overview of the Illinois State University Fleet on-line vehicle reservation process is listed below. Just follow these three easy steps:
Step 1 Submit Request	Complete and submit the on-line new request form.(You must be an authorized requestor to request vehicles for yourself or other drivers. Please contact your department support office for assistance.) Your reservation request is given the status of 'Pending' and you are assigned a reservation request ID. You will receive an email notifying you of your reservation request.
Step 2 Receive Confirmation	Your reservation request will be processed by the Office of Parking and Transportation staff. All attempts will be made to fulfill your reservation request. Most requests are responded to within (2) hours (during normal work hours Monday through Friday). If the request can be fulfilled, the reservation request is given the status of 'Approved'. You will receive an email notifying you of your reservation approval. Please note, additional paperwork is required for RSO, Special Users, and Volunteer drivers. Please read our Policy page.
	At any time, my schedule may be used to view the status of your reservation request(s) on-line. Additionally, you may cancel or request changes to your reservation request(s).
Step 3 Pick-up Vehicle	Pick-up your keys at the Office of Parking and Transportation, 709 N. Main Street. Fleet vehicles are located in the lot at the Carter Harris building. Be sure to review our policies (if you are not familiar with them) and our current vehicles and rates. If you need any further assistance, please contact us by email or by phone at 438-2038 (during normal business hours). After hours assistance calls should be directed to the ISU Police Department at (309) 438-8631.
	Reservation instructions for RSO's: Before submitting the online vehicle request through this site, complete the RSO Transportation Request. ONLY RSO ADVISORS/FISCAL AGENT OVERSEEING SPONSORED RSO CAN MAKE THE ONLINE REQUEST. Once your formstack is submitted, the advisor will be contacted to make the vehicle request through agile.
	University departments will work directly with Charter Vendors to secure their charter reservations. For information about how to schedule a charter reservation, please contact the Purchasing Office at [email protected]. Departments should initiate charter bus arrangements directly with University-approved vendors when possible. Questions about securing a charter reservation should be directed to the Purchasing Office, (309) 438-1946.